My Work

Document Collection Links
It was hard for our customers to collect documents from their customers. We made it easier.
Customer Journey
Prototyping
Roadmapping
Password Required

Deal Making Platform
What was first an exploration into a new line of business, grew into a re-imagining of our flagship product.
Research
Figma
Strategy

Closing a Deal
Using service blueprints, customer journey maps, and storyboards to validate, replace, and upgrade the off-boarding experience for our customers as a means of increasing repeat business and reducing production costs.
Research
Service Design
Storyboarding